Refund Policy – Reservations Desk

At Reservations Desk , we are committed to handling refund requests fairly and transparently. This Refund Policy explains how refunds are processed for our services and for travel products provided by third-party suppliers. We encourage customers to review these terms carefully before making a booking.

Our travel planning, consultation, and booking support services begin once you engage us to assist with your travel arrangements. These fees cover the time, expertise, and resources invested in managing your request and therefore become non-refundable once work has commenced.

Service charges and coordination fees cannot be refunded after a reservation has been processed or confirmed with a travel supplier. This policy helps us maintain the quality and efficiency of the personalized support we provide to every traveler.

Refunds relating to airline tickets, hotel accommodations, tours, transportation services, or any other travel products are subject to the specific rules and conditions of the supplier providing the service. While we can assist in submitting refund requests, the final approval remains solely with the travel provider.

Any approved refund amount, processing timeline, or applicable deductions are determined by the supplier's policies. We will support you throughout the process wherever possible, but we cannot guarantee a successful outcome.

If you choose to withdraw your request before any booking has been finalized with a third-party supplier, you may be eligible for a full or partial refund. Administrative charges may apply to cover consultation, planning, and communication services already performed on your behalf.

Refund eligibility will be assessed based on the stage of the booking process and the amount of work completed prior to cancellation.

Unexpected events such as flight cancellations, schedule changes, hotel closures, weather-related interruptions, or operational issues are outside the control of Reservations Desk . However, our team will assist in exploring alternative arrangements and help submit refund or compensation requests to the relevant supplier.

Any compensation, travel credit, or refund resulting from these circumstances will be governed by the policies of the airline, hotel, or travel provider involved. We strongly recommend obtaining travel insurance for additional protection against unforeseen events.

To request a refund, please contact our support team within 7 days of the cancellation, disruption, or issue giving rise to the request. Be sure to provide your full name, booking reference number, and a detailed explanation of the circumstances.

Refund requests can be submitted by email to refund-policy@reservationsdesk.travel. Once received, our team will review the request, acknowledge receipt, and keep you informed regarding any updates provided by the relevant travel supplier.